Terms of Service

This website is operated by Nayika, having its registered office at Tholia Building, M.I. Road, Jaipur, Rajasthan, India.

Throughout this site, the terms "we", "us", and "our" refer to M/S Nayika. By visiting www.nayikajaipur.com and/or purchasing from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page and it is your responsibility to review them periodically. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

By using www.nayikajaipur.com, you confirm that you are at least 18 years of age, or that you are the age of majority in your region of residence. If you are a parent or guardian, you confirm that you have given consent for any minor dependents in your care to use this site.

Our website and products are intended for lawful use only. You agree not to use our platform for any illegal or unauthorised purpose, and to comply with all applicable laws and regulations in your jurisdiction, including copyright laws.

You agree not to introduce any harmful code, viruses, or disruptive elements of any kind to our website or systems.

Any breach or violation of these Terms will result in immediate termination of your access to our services.

Nayika reserves the right to decline service to any individual at any time, at our sole discretion.

When you interact with our website, please be aware that certain information you submit, excluding payment details, may be transmitted across various networks and may undergo technical adjustments to ensure compatibility with different systems and devices. All payment and credit card information is fully encrypted during transmission and handled with the highest level of security.

All content, designs, product imagery, and intellectual property on www.nayikajaipur.com belong exclusively to Nayika. You may not reproduce, copy, sell, or exploit any part of our website, its content, or our services in any form without our prior written permission.

The section headings used throughout these Terms are for organisational purposes only and do not limit or affect the interpretation of any part of this agreement.

We make every effort to ensure that the information presented on www.nayikajaipur.com is accurate, up to date, and complete. However, we cannot guarantee that all content, including product descriptions, pricing, and availability, is error-free at all times. The information on this site is intended for general reference purposes and should not be solely relied upon for making decisions.

Any reliance you place on the content of this website is at your own discretion and risk. From time to time, our website may contain information that reflects an earlier point in time, such as past collections or archived content, which is retained for reference purposes only.

We reserve the right to update, modify, or remove any content on our website at any time without prior notice. It is your responsibility to check back periodically for any changes that may be relevant to you. We are not obligated to notify users of updates unless they directly impact your rights or our core policies.

At Nayika, our product prices and service offerings may be updated from time to time to reflect changes in costs, collections, or business decisions. We reserve the right to revise pricing, modify, or discontinue any product or service without prior notice.

While we always strive to keep our customers informed, Nayika shall not be held liable to you or any third party for any changes in pricing, temporary suspension, or discontinuation of any part of our service. We appreciate your understanding and encourage you to check our website regularly for the most current information.

Some of our products are available exclusively through www.nayikajaipur.com. As many of our pieces are handcrafted and available in limited quantities, we encourage you to shop early to avoid missing out. All purchases are subject to our Return & Exchange Policy.

We take great care in photographing our products to represent colours, textures, and details as accurately as possible. However, please keep in mind that colours may appear slightly differently depending on your screen settings and device display. This is particularly true for our hand block printed pieces, where natural variation is part of their handcrafted charm.

Nayika reserves the right to limit the sale of our products to certain individuals, regions, or jurisdictions at our discretion. We also reserve the right to limit quantities, update product descriptions and pricing, or discontinue any product at any time without prior notice. Any offer made on this site is void where prohibited by applicable law.

While we pour care and craft into every piece, we encourage you to reach out to us directly at shop@nayikajaipur.com if you have any concerns about a product you have received. We are always happy to help.

Nayika reserves the right to decline or cancel any order at our discretion. In certain circumstances, we may limit the quantity of products purchased per customer or per order, this includes orders linked to the same account, payment method, or shipping address. Should we need to modify or cancel your order for any reason, we will make every effort to notify you promptly via the email address or phone number provided at the time of purchase.

We also reserve the right to decline orders that appear to be placed for the purpose of resale or bulk distribution, unless a prior wholesale arrangement has been agreed upon with us.

To ensure a smooth shopping experience, we ask that you provide accurate, current, and complete information at the time of purchase. Please keep your account details, including your email address and payment information, up to date so that we can process your orders efficiently and reach you when needed.

For information on returns and exchanges, please refer to our Returns Policy.

We love hearing from our customers. If you choose to share feedback, ideas, reviews, or any other content with us, whether through our website, email, or social media, you grant Nayika the right to use, publish, and share that content across any medium without restriction or compensation.

We ask that all feedback and submissions be honest, respectful, and your own. Any content that is offensive, unlawful, misleading, or infringes upon the rights of others may be removed at our discretion. You are solely responsible for the accuracy and appropriateness of anything you share with us.

Nayika reserves the right to moderate, edit, or remove any content that we deem inappropriate or in violation of these Terms, without prior notice or obligation to explain our decision.

Any personal information you share with us while shopping or interacting with www.nayikajaipur.com is handled with care and in accordance with our Privacy Policy. We encourage you to read our Privacy Policy to understand how your information is collected, stored, and used. By using our website, you acknowledge that you have read and agree to the terms outlined therein.

We do our best to ensure that all information on www.nayikajaipur.com , including product descriptions, pricing, availability, and shipping details, is accurate and up to date. However, occasional errors or omissions may occur. Nayika reserves the right to correct any inaccuracies and update or cancel orders where necessary, without prior notice.

We are not obligated to update every piece of information on our website at any given time, and the absence of a recent update does not imply that all content is current. If you spot something that doesn't look right, please do get in touch with us at shop@nayikajaipur.com and we will be happy to help.

We want www.nayikajaipur.com to be a safe and respectful space for everyone. When using our website, you agree not to engage in any activity that is unlawful, harmful, or disruptive. This includes but is not limited to:

• Using our platform for any illegal or unauthorised purpose.
• Infringing upon our intellectual property or that of any third party.
• Submitting false, misleading, or fraudulent information.
• Harassing, threatening, or discriminating against any individual or group.
• Introducing malicious code, viruses, or any content that may compromise the security or functionality of our website.
• Collecting personal data of other users or engaging in spamming or scraping of any kind.
  
  Nayika reserves the right to suspend or terminate access to our website for any user found to be in violation of these terms, without prior notice.
  

While we make every effort to ensure that www.nayikajaipur.com runs smoothly and securely, we cannot guarantee that our website will always be uninterrupted, error-free, or completely secure. Your use of our website and services is at your own risk.

All products and services are provided on an "as available" basis. Nayika, including its team members, partners, and service providers, shall not be held liable for any direct, indirect, or consequential loss or damage arising from your use of our website or the products purchased through it. This includes, but is not limited to, loss of data, revenue, or any other damages resulting from errors, interruptions, or inaccuracies on our platform.

We reserve the right to suspend or discontinue any part of our service at any time without prior notice. Our liability, where applicable, shall be limited to the maximum extent permitted by law.

By using www.nayikajaipur.com, you agree to protect and hold Nayika, its team, partners, and service providers harmless from any claims, losses, or expenses, including legal fees, that arise
as a result of your violation of these Terms of Service, misuse of our website, or infringement of any third party's rights. We trust our customers to use our
platform responsibly, and this commitment is a reflection of that mutual respect.

Nayika reserves the right to make changes to our website, policies, and these Terms of Service at any time. Should any provision within these Terms be found to be invalid or unenforceable for any reason, that provision alone shall be disregarded. The remaining terms shall continue to apply in full and shall not be affected in any way.

These Terms of Service remain in effect until terminated by either you or Nayika. You may choose to stop using our website at any time, which will constitute termination of this agreement on your part.

Nayika reserves the right to terminate or restrict your access to our website at any time, without prior notice, if we believe you have violated any part of these Terms. Any obligations or liabilities incurred prior to termination will remain in effect regardless of how or why this agreement ends.

The failure of Nayika to enforce any provision of these Terms at any given time shall not be construed as a waiver of our right to enforce the same or any other provision in the future.

Nayika shall not be held liable for any failure or delay in fulfilling our obligations arising from circumstances beyond our reasonable control. This includes but is not limited to acts of war, natural disasters, government actions, strikes, epidemics, or any other unforeseen event that directly impacts our ability to operate. Such events will not be considered a breach of these Terms.

Any dispute arising between you and Nayika in connection with your use of our website or these Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the Courts of Jaipur, Rajasthan.

If you have any concerns or grievances regarding your experience with us, please reach out to our customer care team at shop@nayikajaipur.com. We will
make every effort to address and resolve your concern within 30 days of receipt.

These Terms of Service are governed by and construed in accordance with the laws of India.

We want your experience with Nayika to be as smooth and transparent as possible.
Before placing your order, we encourage you to familiarise yourself with our key policies:

Our Privacy Policy outlines how we collect, store, and use your personal information when you interact with www.nayikajaipur.com.

Our Shipping & Delivery Policy covers everything you need to know about order processing times, shipping partners, estimated delivery timelines, and international shipping.

Our Returns & Exchange Policy details the conditions under which we accept returns or exchanges, the process for raising a request, and the timeframes involved.

By placing an order with us, you confirm that you have read and agree to all of the above policies.

The most current version of our Terms of Service is always available on this page. Nayika reserves the right to update or revise these Terms at any time at our sole discretion. Any changes will be posted directly on this page and will take effect immediately upon posting.

We encourage you to check back periodically to stay informed. Your continued use of www.nayikajaipur.com following any updates to these Terms
constitutes your acceptance of the revised agreement.